Effective Date: August 26, 2026
Welcome to Reethu Chacko – Freelance Digital Marketer in Kochi, Kerala (“I”, “me”, “my”, “we”, “our”). These Terms of Service (“Terms”) govern your access to and use of https://reethuchacko.com/ (“Website”) and the digital marketing services provided through the Website.
By accessing this Website or engaging my services, you acknowledge that you have read, understood, and agreed to these Terms.
1. About the Services
Reethu Chacko provides freelance digital marketing and related online services to individuals, businesses, startups, and organizations.
Services may include:
- Search Engine Optimization (SEO)
- Social Media Marketing
- Google Ads and paid advertising
- Content Marketing
- Email Marketing
- Website Designing
- Digital marketing strategy and consulting
- Online brand promotion
- Other digital marketing services agreed upon with the client
The specific services, scope of work, deliverables, timelines, and fees will be communicated and agreed upon with the client before work begins.
2. Service Engagement
A client engagement may be confirmed through written communication, email, WhatsApp, proposal approval, quotation acceptance, advance payment, or another mutually agreed method.
Once the scope of work has been agreed upon, changes or additional requirements may result in additional charges or changes to the agreed timeline.
3. Client Responsibilities
To provide services effectively, clients may be required to provide accurate and timely information, content, access credentials, brand materials, approvals, and other resources necessary for the project.
The client is responsible for:
- Providing accurate information and materials.
- Providing necessary access to websites, advertising platforms, social media accounts, analytics tools, or other relevant platforms.
- Reviewing and approving content or deliverables within a reasonable timeframe.
- Ensuring that materials supplied by the client do not infringe third-party rights.
- Communicating project requirements clearly.
- Making payments according to the agreed payment schedule.
Delays in providing information, approvals, or access may affect the project timeline.
4. Fees and Payments
Service fees will be communicated to the client before the commencement of the relevant project or service.
Depending on the project, payment may be required:
- Fully in advance;
- Partially in advance with the balance payable according to agreed milestones; or
- According to another payment schedule mutually agreed upon.
Invoices or payment requests may be issued where applicable.
Work may be paused or delayed if agreed payments are not received within the specified timeframe.
5. Advertising and Third-Party Costs
Digital marketing campaigns may involve third-party costs, including but not limited to:
- Google Ads expenditure
- Meta/Facebook advertising expenditure
- Domain registration
- Website hosting
- Premium software or plugins
- Stock images or media
- Email marketing platforms
- Other third-party tools or services
Unless specifically stated in the service quotation, such third-party costs are not included in my professional service fees.
The client is responsible for paying third-party charges associated with their accounts or campaigns.
6. Digital Marketing Results
Digital marketing involves factors outside my direct control, including search engine algorithms, advertising platform policies, competition, market conditions, website performance, industry trends, and user behaviour.
Therefore, I do not guarantee:
- Specific Google search rankings;
- A particular number of website visitors;
- A specific number of leads or enquiries;
- Guaranteed sales or revenue;
- Guaranteed advertising results;
- Approval of advertisements by third-party platforms;
- A specific return on advertising spend (ROAS).
I will make reasonable professional efforts to deliver the agreed services and improve campaign performance based on the available information and agreed strategy.
7. SEO Disclaimer
SEO results may take time and can vary depending on competition, search engine algorithms, website quality, content, backlinks, technical factors, and other circumstances.
No guarantee is made that a website will achieve or maintain a particular position in search engine results.
Search engine rankings can change without notice and are controlled by third-party search engines.
8. Advertising Platforms
Where services involve Google, Meta, LinkedIn, or other advertising platforms, those platforms operate independently from me.
Advertising accounts, policies, algorithms, approval processes, pricing, availability, and performance are controlled by the respective third-party platforms.
I am not responsible for:
- Advertising account suspensions caused by platform policies;
- Rejected advertisements;
- Changes in advertising costs;
- Changes to platform algorithms;
- Platform outages;
- Changes to advertising policies;
- Losses resulting from actions taken by third-party platforms.
I will make reasonable efforts to follow applicable advertising policies when managing campaigns.
9. Website Services
Where website design or development services are provided, the project scope will be based on the agreed quotation or proposal.
Additional pages, features, revisions, integrations, functionality, or changes outside the agreed scope may incur additional charges.
The client is responsible for reviewing the website and providing final approval before publication.
10. Content and Client Materials
The client is responsible for ensuring that all text, images, logos, videos, documents, trademarks, and other materials provided to me are legally permitted for use.
The client grants me permission to use such materials solely for providing the agreed services.
I am not responsible for copyright, trademark, privacy, or other legal claims arising from materials supplied by the client.
11. Intellectual Property
Unless otherwise agreed in writing, original work created specifically for the client and fully paid for may be transferred or licensed to the client according to the agreed project terms.
Third-party materials, software, stock images, fonts, templates, plugins, tools, and other licensed resources remain subject to their respective licences and terms.
I retain ownership of my pre-existing materials, general methodologies, strategies, templates, processes, know-how, and reusable tools unless otherwise agreed in writing.
12. Portfolio and Promotional Use
Unless the client requests otherwise in writing, I may display completed work, website links, general project information, or publicly available results in my portfolio, website, presentations, or marketing materials.
Confidential information will not be publicly disclosed without appropriate permission.
13. Revisions
The number of revisions included in a project will depend on the agreed scope of work.
Requests that significantly change the original requirements or require substantial additional work may be treated as additional services and may incur additional charges.
14. Cancellation and Termination
Either party may request termination of an ongoing service arrangement subject to the terms agreed for that particular project or engagement.
If a client cancels a project after work has commenced, fees for work already completed, committed third-party costs, or other approved expenses may remain payable.
Any refund will be considered based on the work completed, expenses incurred, and the specific terms agreed with the client.
15. Confidentiality
I will take reasonable steps to keep confidential information provided by clients confidential and use it only for legitimate business purposes connected with the agreed services.
Confidential information does not include information that:
- Is publicly available;
- Was already lawfully known;
- Is independently developed;
- Must be disclosed by law or legal authority.
16. Third-Party Websites and Services
The Website may contain links to third-party websites, platforms, or services.
I do not control and am not responsible for the availability, security, content, policies, or practices of third-party websites.
Use of third-party services is subject to their own terms and policies.
17. Website Use
You agree not to misuse this Website or attempt to:
- Gain unauthorized access to the Website or its systems;
- Introduce malicious software or harmful code;
- Interfere with Website operation;
- Copy or reproduce Website content without permission;
- Use the Website for unlawful purposes;
- Engage in activities that may damage the Website or its reputation.
18. Disclaimer of Warranties
The Website and its content are provided for general informational purposes.
While reasonable efforts are made to keep information accurate and up to date, I do not guarantee that all Website content will always be complete, accurate, current, or error-free.
The Website may occasionally be unavailable due to maintenance, technical issues, hosting problems, or circumstances beyond my control.
19. Limitation of Liability
To the maximum extent permitted by applicable law, I will not be liable for indirect, incidental, special, consequential, or business-related losses arising from the use of the Website or digital marketing services.
This may include loss of profits, business opportunities, revenue, data, or anticipated savings.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
20. Indemnification
To the extent permitted by applicable law, the client agrees to indemnify and hold harmless Reethu Chacko from claims, losses, liabilities, damages, or expenses arising from:
- Materials supplied by the client;
- Client’s unlawful use of services;
- Violation of third-party intellectual property rights;
- Misuse of advertising or digital platforms;
- Breach of these Terms.
21. Privacy
Your use of the Website and submission of personal information is also governed by our Privacy Policy.
Please review the Privacy Policy for information about how personal information is collected and processed.
22. Changes to These Terms
These Terms may be updated from time to time to reflect changes in services, business practices, technology, or applicable laws.
The updated Terms will be posted on this page with a revised Effective Date.
Your continued use of the Website or services after changes are published may constitute acceptance of the updated Terms, to the extent permitted by applicable law.
23. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising in connection with these Terms or the services shall be subject to the jurisdiction of the appropriate courts in Kochi, Kerala, India.
24. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.
25. Entire Agreement
These Terms, together with any written proposal, quotation, service agreement, or other terms specifically agreed between the client and Reethu Chacko, constitute the understanding governing the relevant services.
Where a specific written agreement conflicts with these Terms, the specific written agreement will prevail for that particular engagement.
26. Contact Information
For questions regarding these Terms of Service, please contact:
Reethu Chacko
Freelance Digital Marketer in Kochi, Kerala
Website: https://reethuchacko.com/
Email: info@reethuchacko.com
Phone: +91 7591998553
Location: Kochi, Kerala, India
Last Updated: August 26, 2026